RETURN & REFUND POLICY

Last Updated: June 2026

At EverLeaf Home, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer free returns and refunds within 30 days of delivery.

Eligibility

To qualify for a return:

• The request must be submitted within 30 days after delivery.
• Products must be unused and in original condition.
• Items must be returned with original packaging.
• Proof of purchase is required.

Free Return Shipping

We provide free return shipping worldwide for eligible orders.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized products
• Final sale items
• Products damaged due to misuse

Refund Process

Once your returned item is received and inspected:

• Approved refunds will be issued to the original payment method.
• Refunds may take 5–10 business days to appear depending on your bank.

Damaged or Incorrect Items

If you receive damaged, defective, or incorrect products, please contact us within 7 days of delivery.

Please provide:

• Order number
• Photos of the product
• Description of the issue

Contact

Email: support@everleafhome.store

Phone: (604) 541-0502